Q. Why do I get the error: "This software installation is not authorized or authorization has expired;"
Pronto Server Installation FAQs Monday, October 27 2008A. If you have a transactional license type and you have just installed your server, your Pronto Server needs to be authenticated over the Internet by AlphaTrust. Please send the full domain (ex: https://esign.MyDomain.com) to support@alphatrust.com so we can authenticate it for you ASAP.